Customer support Representative- Check ‘n Go/Allied Advance Loan

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Customer support Representative- Check ‘n Go/Allied Advance Loan

Would you enjoy supplying excellent solution and building enduring consumer relationships? Do you want to go beyond old-fashioned retail jobs and begin to build your job? Have you got curiosity about being an integral part of A financial that is industry-leading services? Isn’t it time to help make your following move? If that’s the case, you want to speak with you!

Breakdown of Role and Key Accountabilities:

Our Customer Service Associates have reached the center of everything we do at Check ‘Go and Allied advance loan, both right area of the Axcess Financial group of businesses. Every day in urban centers and towns in the united states, they truly are greeting clients, processing applications, responding to inquiries about items, advertising new items, and much more — all because of the objective of delighting our respected clients. we offer cash solutions for genuine people and attempt to function as choice that is first everyday monetary solutions. We people concentrate on building relationships to make certain consumer needs are now being offered utilizing the most useful services and products we could provide.

Essential Duties:

  • Relationship management: place our clients during the center of every thing we do. Exemplify our Product product Sales tradition. Serve and educate clients in the item profile. Escalate dilemmas to your shop Manager, DDO, and Corporate Office if not able to resolve the problem straight with all the client.
  • Cash managing: Handle and count currency, money, and coins to include owning a money drawer, counting money deposits, moving cash from safe safe to cash cabinet as well as other money management requirements. Accountable for bank deposits or bank pick-ups. Balance specific batch receipts with store product product sales reports at end of time and help with resolving over/shorts as required.
  • Loan processing: Perform customer that is necessary to validate information presented. Accurately process loans and deals per business policy.
  • Conformity: accountable for conformity with company/State policy and procedures including Federal legislation where relevant.
  • Inbound/Outbound calls: response telephone inquiries in reaction to questions that are general client applications, demands or any other dilemmas. Destination customer that is outgoing and collection telephone telephone calls prior to federal laws and shop running procedures.
  • Brand Ambassador: improve the Check ‘n get brand name skillfully and make certain shop appearance (external and internal) is maintained to business criteria. Help out with the execution of all of the business marketing plans and programs, ensuring accurate and set-up that is timely exemplary execution and within founded due dates.

Minimal Education and Enjoy Involved:

  • Couple of years past product sales and customer support experience chosen.
  • Couple of years cash managing experience chosen.
  • Should have own private dependable transport in conformity with posted policy and procedure. This could NOT add public transport, transport from family members or buddies. Must keep a valid license and Automobile that is valid Insurance utilized by the business.

Real Needs:

  • Retail/Office environment
  • Money Managing
  • Extensive watching of computer displays
  • Should be in a position to raise as much as 50lbs. with or without reasonable accommodation

Travel / Attendance:

  • Must certanly be in a position to journey to all shops in the assigned region
  • Can be asked to go to districts that are neighboring
  • Might need instantly travel

Additional Eligibility Skills:

  • Demonstrated power to interface online payday loans Cornwall with brand brand new and current customers and keep effective relationships.
  • Successful experience navigating conversations with dissatisfied customers.
  • Demonstrated success in high amount environment that is retail.
  • Tested capacity to multitask different tasks and contending priorities, manage time effortlessly and remain planned.
  • Demonstrated capacity to work individually in an autonomous environment with restricted guidance.

Why Select Axcess Financial and Always Check ‘N Go/Allied Advance Loan:

  • Axcess to chance: we have been a market leader with vast possibilities to discover, develop and develop your profession at areas over the United States.
  • Axcess to Impact: engage in a group of committed colleagues definitely impacting consumer’s lives everyday through outstanding solution and enduring relationships.
  • Axcess to Life: Join an organization that is supportive wants one to certainly enjoy everything — outside and inside of work.

Also, we provide: competitive compensation (base pay + incentives) and advantage programs ( ag e.g., medical dental, life insurance coverage), a substantial premium time off system, 401k retirement plan, tuition reimbursement, plus an engaging work place.

About Axcess Financial:

Our company is a privately held business headquartered Cincinnati, Ohio whom provides revolutionary credit solutions that empower clients to undertake their individual funds whenever, where and exactly how they need. It is our objective to have individuals the cash they require whenever they want it. We make certain we do this in method that is responsible and within their means.

Dedication to Diversity:

Axcess is dedicated to employing and retaining a workforce that is diverse. We have been proud to be the same Opportunity/Affirmative Action-Employer, making choices without reference to competition, color, faith, sex, sex identity or phrase, intimate orientation, nationwide beginning, genetics, impairment status, age, marital status, protected veteran status or virtually any class that is protected.

This publishing is intended to explain the basic nature associated with work likely to be done and it is maybe maybe not an extensive listing of all obligations, duties and abilities necessary for the career.

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